Customer Care

We want you to enjoy our products. If you are unhappy, please tell us. We will try our best to make you feel better!

Have any questions or concerns?

We’re always ready to help!

Call us on

07720 536 892

or send us an email to:

We do not accept returns, exchanges or refunds on cosmetics unless the product is faulty or damaged.

Do you provide International delivery?

Due to customs restrictions in the UK, we are unable to ship any cosmetic products to any country outside the United Kingdom.

How do I return an item?

Please contact us first before returning any items as we have a no returns policy on some of our products.

What is your returns policy?

We do not accept returns, exchanges or refunds on cosmetics unless the product is faulty or damaged. We accept returns on any clothing items.

How do I track my order?

Unfortunately you cannot track your shipping. If you have not received your items within 14 working days, please contact us.

How can I contact your couriers?

Unfortunately shipping is not tracked. If you have not received your items within 14 working days, please contact us.

What are your delivery options?

All our items are sent via Royal Mail second class signed for delivery unless you have purchased less than 2 quantities of cosmetics.